At getmindvault.com (“Website,” “we,” or “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our Website. By using our services, you agree to the data practices outlined below.
We are fully committed to maintaining your privacy and ensuring compliance with international data protection laws, including the EU General Data Protection Regulation (GDPR). This policy details what information we collect, how it’s used, how long it’s stored, and your rights related to your data.
Information We Collect
We collect two main types of data to enhance your experience:
(a) Personal Information
This may include your name, email address, phone number, and other details you voluntarily provide through contact forms, emails, or chat support. We may also collect your IP address and approximate location for security and compliance purposes.
(b) General Information
This includes non-personal data such as browser type, device information, operating system, and referral URLs. We use this information to improve website performance and user experience. Cookies and analytics tools (e.g., Google Analytics, Hotjar) may be used to collect and analyze this data.
How We Use Your Information
We use the collected data to:
- Provide customer service and respond to your inquiries.
- Send order confirmations, updates, and promotional materials.
- Improve website functionality, security, and user experience.
- Comply with applicable laws and regulatory requirements.
All data is stored securely on encrypted servers (Amazon Cloud) and protected with industry-standard security measures.
Data Sharing
We never sell or rent your personal data. However, we may share limited information with trusted third-party providers who assist with website operations and customer support, including:
- Hosting and analytics services: Hostinger, Google Analytics, Hotjar
- Customer support tools: ZenDesk
- Email communication providers: theMarketer
We may also disclose information if required by law or to protect our legal rights and security.
Your Rights and Choices
You have full control over your personal information and may:
- Request access, correction, or deletion of your data.
- Opt out of marketing emails at any time via the “unsubscribe” link.
- Request data portability or processing restriction under GDPR compliance.
To exercise these rights, please contact our Data Protection Officer using the information provided below.
Data Retention & Security
We retain your data only as long as necessary to fulfill the purposes described in this policy or as required by law. We employ strict security measures to prevent unauthorized access, misuse, or loss of your data.
Policy Updates
This Privacy Policy may be updated periodically to reflect legal or operational changes. Updates will be posted on this page, and continued use of our website signifies your acceptance of the revised terms.
Need Help with Your Mind Vault Order?
Our friendly Mind Vault Support Team is ready to assist with order tracking, refunds, or product inquiries.
📧 Email: support@buygoods.com
📞 Phone: (302) 200-3480
Available Monday – Sunday, 10 AM – 1 AM EST
All orders are backed by a 60-day money-back guarantee. If you’re not completely satisfied, contact us for a full refund—no questions asked.
If you’re not satisfied, contact us for a full refund — no questions asked.